1. When I include a URL in the message body, where does the image that’s sent come from?
   1. The image is pulled from the og:image property on a meta tag on the website you’ve included a link to. This image is often used for search and social sharing.
2. Why do the preview URL images come out blurry when sent?
   1. This is due to how WhatsApp treats images generally - they don't show the full resolution of the image.