Your Tildei agent can now complete tasks while chatting with customers - no hand-offs required. When a customer asks about a product on Instagram, your agent doesn’t just tell them it’s available. It can create their shopping cart, apply their loyalty discount, and send them the checkout link - all in one conversation.
We've started with Shopify Storefront capabilities first. If you're a Shopify customer, you already have access to tools that let your agent:
If you're not a Shopify customer but are interested in these kinds of actions, let us know! We're actively building new connections based on customer needs.
*Shopify order lookup in action*
Imagine you’re a brand that sells shoes. You make a Facebook post about one particular pair…
👟 A customer comments on the post asking if it’s available in a certain color.
🤖 Your Tildei agent replies to the comment, “Yes, these are available in blue!” and then follows up in the DMs asking if they’d like to add the blue pair to their cart.
🛍️ The customer says yes. The agent uses its e-commerce platform connection to create a cart: “Perfect! We've added the blue sneakers in size 9 to your cart. Here's your checkout link: [link]”
Or maybe you’re a jewelry brand that offers piercing services. You put up an Instagram Story showing one customer getting their piercing…
💎 A customer responds asking if there are any available appointment slots left this week.
🤖 Your Tildei agent uses its booking platform connection to check this week’s slots and then reply with available options.
🤝 The customer chooses an option. The agent uses the connection to create an appointment: “Awesome! We’ve booked your piercing appointment for 4pm on Tuesday. Here's your confirmation link: [link]”
Powered by Model Context Protocol (MCP), your Tildei agent instantly connects to the rest of your marketing stack for complete access to your brand knowledge - no more months of building custom integrations required. Learn more about MCPs here.
